Flat entrance door access: what actually improves no-access rates
Six approaches, ranked by what they cost and what they return. Most of them are not about the door.
·7 min
Topics
No-access is the single largest reason a flat entrance door check does not happen. The interventions that work are mostly about notice, timing and trust rather than about the door itself.
What works, in order
Appointment windows residents choose. Notice in the language the household actually reads. Evening and weekend slots. A named person rather than a contractor van. Combining the visit with something the resident wants. And, last, escalation.
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