Cutting held-open events by 82% in a 900-bed scheme
What the data showed about when and where doors were being propped, and the operational fix that followed.
·3 min
Topics
A 900-bed purpose-built student scheme, one academic year, and a pattern that turned out to be almost entirely about moving furniture.
What the data showed
Held-open events clustered in two windows: arrivals week, and the hour after each evening delivery. The doors were not being misused so much as being worked around.
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